Platform Incident

Incident Report for Acrolinx

Resolved

Service has been fully restored and all systems are operational. We value your patience during this incident and assure you we're taking steps to mitigate the likelihood of similar occurrences going forward.
Posted Jul 21, 2026 - 15:23 UTC

Monitoring

A fix has been applied and we're currently observing system behavior to ensure the issue is conclusively resolved. We appreciate your patience and will notify you once we're confident about the system stability.
Posted Jul 21, 2026 - 15:16 UTC

Identified

We’ve pinpointed the underlying issue causing the service interruption and are in the process of implementing a remedy. We know you rely on our service, and we're committed to restoring normal service as swiftly as possible.
Posted Jul 21, 2026 - 14:53 UTC

Investigating

We’re actively looking into reports of service degradation. Our software and site reliability engineering teams are fully mobilized and prioritizing this issue. Further updates will be communicated as soon as new information becomes available.
Posted Jul 21, 2026 - 14:51 UTC
This incident affected: Acrolinx Platform (Azure Cloud US).