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Acrolinx Platform (Amazon Cloud US) Operational
Acrolinx Platform (Amazon Cloud Europe) Operational
Acrolinx Platform (Amazon Cloud Asia) Operational
Acrolinx Platform (Azure Cloud US) Operational
Acrolinx Website Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 18, 2024

No incidents reported today.

Sep 17, 2024

No incidents reported.

Sep 16, 2024
Platform Incident
Resolved - Service has been fully restored and all systems are operational. We value your patience during this incident and assure you we're taking steps to mitigate the likelihood of similar occurrences going forward.
Sep 16, 10:01 UTC
Monitoring - A fix has been applied and we're currently observing system behavior to ensure the issue is conclusively resolved. We appreciate your patience and will notify you once we're confident about the system stability.
Sep 16, 07:57 UTC
Update - We have identified an issue with one of our upstream network providers. This issue is intermittent and primarily affects our EU region, though other regions may also experience minor impacts. Our team is actively working with their support team to resolve the problem. We will provide updates as soon as we receive more information from our upstream provider.
Sep 16, 07:40 UTC
Update - We are continuing to work on a fix for this issue.
Sep 16, 06:10 UTC
Identified - We've identified the root cause of the ongoing service disruption and are diligently working on a fix. We appreciate the patience you've extended to us and understand the urgency to get services back to normal. We’re closer to a resolution and will update you promptly.
Sep 16, 05:11 UTC
Update - We are continuing to investigate this issue.
Sep 16, 05:06 UTC
Investigating - We're aware of the service issues you may be experiencing. Our site reliability and software engineering teams are fully engaged, investigating the problem. Rest assured, resolving this is our top priority. We’ll provide updates as soon as more information is available.
Sep 16, 05:04 UTC
Sep 15, 2024

No incidents reported.

Sep 14, 2024
Platform Incident
Resolved - Service has been fully restored and all systems are operational. We value your patience during this incident and assure you we're taking steps to mitigate the likelihood of similar occurrences going forward.
Sep 14, 21:16 UTC
Monitoring - A fix has been applied and we're currently observing system behavior to ensure the issue is conclusively resolved. We appreciate your patience and will notify you once we're confident about the system stability.
Sep 14, 21:10 UTC
Identified - We’ve pinpointed the underlying issue causing the service interruption and are in the process of implementing a remedy. We know you rely on our service, and we're committed to restoring normal service as swiftly as possible.
Sep 14, 20:26 UTC
Investigating - We’re actively looking into reports of service degradation. Our software and site reliability engineering teams are fully mobilized and prioritizing this issue. Further updates will be communicated as soon as new information becomes available.
Sep 14, 20:03 UTC
Sep 13, 2024

No incidents reported.

Sep 12, 2024

No incidents reported.

Sep 11, 2024

No incidents reported.

Sep 10, 2024

No incidents reported.

Sep 9, 2024

No incidents reported.

Sep 8, 2024

No incidents reported.

Sep 7, 2024

No incidents reported.

Sep 6, 2024

No incidents reported.

Sep 5, 2024

No incidents reported.

Sep 4, 2024

No incidents reported.

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