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Acrolinx Platform (Amazon Cloud US) Operational
Acrolinx Platform (Amazon Cloud Europe) Operational
Acrolinx Platform (Amazon Cloud Asia) Operational
Acrolinx Platform (Azure Cloud US) Operational
Acrolinx Website Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled Maintenance May 31, 2025 07:00-11:00 UTC

We are excited to announce that a new version of our software is ready for deployment. During the maintenance window, expect some downtime as we introduce new features and improvements.

Targeted environment: Production
Release notes: https://support.acrolinx.com/hc/en-us/articles/10211264649874-Acrolinx-Platform-Release-Notes
Posted on May 16, 2025 - 16:28 UTC
May 23, 2025

No incidents reported today.

May 22, 2025

No incidents reported.

May 21, 2025

No incidents reported.

May 20, 2025
Scheduled Maintenance
Completed - We have successfully concluded our scheduled maintenance. All systems have been updated, and normal service functionality has been restored. Thank you for your patience during this necessary update.
May 20, 19:08 UTC
In progress - Our scheduled maintenance is beginning now. You might notice some temporary service interruptions or degraded performance while we apply essential bug fixes and carry out infrastructure updates. We're working to complete this as quickly as possible to minimize any impact.
May 20, 18:09 UTC
Scheduled - We are excited to announce that a new version of our software is ready for deployment. During the maintenance window, expect some downtime as we introduce new features and improvements.

Targeted environment: Sandbox - EU
Release notes: https://support.acrolinx.com/hc/en-us/articles/10211264649874-Acrolinx-Platform-Release-Notes
May 16, 16:26 UTC
Scheduled Maintenance
Completed - The new version of our software has been successfully rolled out. All services are now operational, and you can enjoy the new features and improvements we've made. We thank you for your patience during this update.


Targeted environment: Sandbox - US
Release notes: https://support.acrolinx.com/hc/en-us/articles/10211264649874-Acrolinx-Platform-Release-Notes
May 20, 09:37 UTC
In progress - We're kicking off the deployment of our new software version. While we perform these updates, you may experience some intermittent service disruptions. The new features and improvements are worth the wait!

Targeted environment: Sandbox - US
Release notes: https://support.acrolinx.com/hc/en-us/articles/10211264649874-Acrolinx-Platform-Release-Notes
May 20, 08:02 UTC
Scheduled - We are excited to announce that a new version of our software is ready for deployment. During the maintenance window, expect some downtime as we introduce new features and improvements.

Targeted environment: Sandbox - US
Release notes: https://support.acrolinx.com/hc/en-us/articles/10211264649874-Acrolinx-Platform-Release-Notes
May 16, 16:24 UTC
May 19, 2025

No incidents reported.

May 18, 2025

No incidents reported.

May 17, 2025

No incidents reported.

May 16, 2025

No incidents reported.

May 15, 2025

No incidents reported.

May 14, 2025

No incidents reported.

May 13, 2025

No incidents reported.

May 12, 2025

No incidents reported.

May 11, 2025

No incidents reported.

May 10, 2025
Platform Incident
Resolved - We're pleased to report that the service disruption is resolved and all systems are back to normal. We're committed to doing everything we can to prevent similar issues in the future. Thank you for your continued trust in our service.
May 10, 14:35 UTC
Monitoring - We've implemented a solution and are now closely monitoring the system's performance to confirm the issue has been fully resolved. Thank you for bearing with us as we work to confirm stability.
May 10, 14:29 UTC
Investigating - We're aware of the service issues you may be experiencing. Our site reliability and software engineering teams are fully engaged, investigating the problem. Rest assured, resolving this is our top priority. We’ll provide updates as soon as more information is available.
May 10, 14:26 UTC
May 9, 2025

No incidents reported.

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