Platform Incident
Incident Report for Acrolinx
Resolved
We're pleased to report that the service disruption is resolved and all systems are back to normal. We're committed to doing everything we can to prevent similar issues in the future. Thank you for your continued trust in our service.
Posted Oct 24, 2024 - 15:20 UTC
Monitoring
We've implemented a solution and are now closely monitoring the system's performance to confirm the issue has been fully resolved. Thank you for bearing with us as we work to confirm stability.
Posted Oct 24, 2024 - 15:14 UTC
Identified
We've identified the root cause of the ongoing service disruption and are diligently working on a fix. We appreciate the patience you've extended to us and understand the urgency to get services back to normal. We’re closer to a resolution and will update you promptly.
Posted Oct 24, 2024 - 15:09 UTC
Investigating
We're aware of the service issues you may be experiencing. Our site reliability and software engineering teams are fully engaged, investigating the problem. Rest assured, resolving this is our top priority. We’ll provide updates as soon as more information is available.
Posted Oct 24, 2024 - 15:09 UTC
This incident affected: Acrolinx Platform (Amazon Cloud US).